At Arani Nuts, we aim to ensure that your order is packed carefully and delivered safely to the address provided during checkout.
1. Shipping Locations
We currently aim to provide delivery services within India, subject to service availability at the customer’s location.
Some remote or restricted locations may not be serviceable by our delivery partners.
2. Order Processing
Orders are generally processed after successful order confirmation and payment.
We will make reasonable efforts to process orders promptly. Processing time may vary depending on:
- Product availability
- Order volume
- Payment confirmation
- Packaging requirements
- Holidays and weekends
If there is an unexpected delay in processing your order, we may contact you using the contact details provided during checkout.
3. Delivery Time
Estimated delivery time may vary depending on the delivery location and courier service.
As a general guideline:
- Order processing: 1–3 business days
- Delivery: approximately 3–7 business days after dispatch
These are estimates and are not guaranteed delivery times.
Delivery may take longer because of:
- Weather conditions
- Public holidays
- Courier delays
- Transportation disruptions
- Remote delivery locations
- Incorrect or incomplete address information
- Other circumstances beyond our reasonable control
4. Shipping Charges
Applicable shipping charges will be displayed during checkout, where applicable.
Shipping charges may depend on factors such as:
- Delivery location
- Order weight
- Order value
- Delivery service selected
Arani Nuts may offer free shipping or promotional shipping offers from time to time.
Any such offer will be subject to the terms specified at the time of purchase.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address.
Please ensure that the following information is correct:
- Full name
- House/building number
- Street/locality
- City
- State
- PIN code
- Mobile number
Arani Nuts will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
6. Tracking
Where tracking is available, customers may receive tracking information after the order has been dispatched.
Tracking information may be provided through:
- SMS
- Order/account section
- Courier tracking system
Tracking availability depends on the delivery service used.
7. Delivery Attempts
The courier partner may make one or more delivery attempts according to its delivery procedures.
Customers should ensure that someone is available to receive the package when required.
If delivery fails because the customer is unavailable or the address/contact information is incorrect, additional delivery arrangements may be subject to courier policies and applicable charges.
8. Damaged Packages
Customers are advised to check the package when it is delivered.
If the package appears significantly damaged, customers should:
- Take photographs/videos of the package and product.
- Keep the original packaging.
- Contact Arani Nuts as soon as possible.
- Provide the order number and relevant photographs.
We will review the issue and determine the appropriate resolution.
9. Incorrect or Missing Products
If you receive:
- The wrong product
- A missing product
- A significantly damaged product
please contact us promptly with:
- Order number
- Customer name
- Product details
- Photographs/videos where applicable
After reviewing the issue, we may provide an appropriate replacement, refund or other resolution according to the circumstances and applicable policy.
10. Perishable & Food Products
Arani Nuts sells food products including dry fruits, nuts, sweets, snacks, spices, pickles and other food items.
Customers should follow the storage instructions provided on the product packaging after delivery.
Once delivered, customers are responsible for storing products appropriately.
11. Failed Delivery
An order may be considered a failed delivery if:
- The customer provides an incorrect address.
- The PIN code is incorrect.
- The customer is repeatedly unavailable.
- The provided phone number cannot be reached.
- The delivery location is outside the serviceable area.
- The courier cannot complete delivery for reasons beyond our control.
Where applicable, customers may be contacted to arrange further delivery or return procedures.
12. Delayed Delivery
Although we work with delivery partners to provide timely delivery, Arani Nuts cannot guarantee delivery by a specific date unless explicitly stated.
Delays may occur because of:
- Courier issues
- Weather
- Traffic
- Natural events
- Public holidays
- High order volumes
- Logistics disruptions
- Other circumstances beyond our control
We appreciate your understanding in such situations.
13. Cancellation After Dispatch
Once an order has been dispatched, cancellation may not be possible.
Customers who wish to cancel an order should contact us as soon as possible before the order is processed or dispatched.
14. Changes to Shipping Policy
Arani Nuts may update this Shipping Policy from time to time to reflect changes in our delivery services, courier partners, business operations or applicable requirements.
The latest version will always be published on this page.
Contact Us
For questions regarding shipping or delivery, please contact:
Arani Nuts
Proprietor: Maruthi Gadamsetty
📞 Phone: 7330771365
✉️ Email: araninuts@gmail.com
📍 Address:
Arundalpet 12/1,
Guntur, Andhra Pradesh, India
Instagram: @arani_nuts_guntur
Arani Nuts
Premium Quality. Trusted Taste.